FFE is a global design and manufacturing business, with a head office and manufacturing in Hitchin, R&D Centre in Cambridge and sales and marketing support across the globe. FFE are dedicated to supplying specialist detection and suppression products to the fire industry.

Our business is driven by our vision of a future where all lives and livelihoods are safe from fire, and is supported by:

  • Understanding our customers and our markets whilst providing the highest quality of customer service and satisfaction.
  • Designing and manufacturing quality products in a sustainable way.
  • Striving for excellence in everything we do.

There is worldwide reliance on FFE products, in high profile public infrastructure, commercial workspaces and industrial operating environments. In addition, FFE products are trusted to protect some of the world’s most iconic buildings such as the White House, Dubai Airport, and Pinewood Studios.

The FFE portfolio includes two industry leading product brands: With over half a million Optical Beam Smoke Detector units installed around the world, Fireray® is using proven technology in a product line with heritage stretching back to 1994. Talentum® is one of the world’s most respected flame detector brands in the marketplace, FFE is not only providing quality today but developing technologies for tomorrow.

Quality Engineer

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Why join us?

How many lives have you saved today?

FFE is a global design and manufacturing business, with a head office and manufacturing in Hitchin, R&D Centre in Cambridge and sales and marketing support across the globe. FFE are dedicated to supplying specialist detection and suppression products to the fire industry.

Our business is driven by our vision of a future where all lives and livelihoods are safe from fire, and is supported by:

  • Understanding our customers and our markets whilst providing the highest quality of customer service and satisfaction.
  • Designing and manufacturing quality products in a sustainable way.
  • Striving for excellence in everything we do.

There is worldwide reliance on FFE products, in high profile public infrastructure, commercial workspaces and industrial operating environments. In addition, FFE products are trusted to protect some of the world’s most iconic buildings such as the White House, Dubai Airport, and Pinewood Studios.

The FFE portfolio includes two industry leading product brands: With over half a million Optical Beam Smoke Detector units installed around the world, Fireray® is using proven technology in a product line with heritage stretching back to 1994. Talentum® is one of the world’s most respected flame detector brands in the marketplace, FFE is not only providing quality today but developing technologies for tomorrow.

Company: FFE

Sector: Safety

Function: Engineering/R&D & Science

Job Type: Regular / Permanent

Role Type: Full time

Location: Hitchin, Hertfordshire

Job Description

Furthermore, here at FFE we value our employees giving them the freedom to be creative and innovative. Having a great team spirt and people that are proud to work for a company that saves lives, our teams see the direct impact of their efforts in the daily operations.

Duties and Responsibilities:

Product & Process Quality

  • Investigate product non‑conformances using structured methodologies (5‑Why, 8D, Ishikawa), driving robust corrective and preventive actions.
  • Support Material Review Board activities—inspecting, assessing and dispositioning non‑conforming parts and assemblies.
  • Work closely with Production and Engineering to ensure inspection, calibration and verification processes remain capable and compliant.

Supplier Quality Management

  • Perform supplier evaluations, audits, and ongoing performance reviews to ensure adherence to specifications, certifications and quality expectations.
  • Lead supplier‑related problem‑solving activities, ensuring timely and effective containment, root‑cause analysis and corrective actions.
  • Monitor supplier KPIs (delivery performance, PPM, right‑first‑time), identify trends and drive targeted improvement initiatives.

Compliance & IMS Support

  • Maintain documentation and processes aligned to FFE’s Integrated Management System (ISO 9001, ISO 14001, ISO 45001, ATEX 80079‑34, CAA Part 21).
  • Conduct internal audits and support external audit readiness across Quality, Engineering, Operations and Supply Chain.
  • Participate in PFMEA, control plan maintenance and risk activities for new products and design changes.

Continuous Improvement & Data Insights

  • Analyse quality data (scrap, rework, defects, supplier metrics) to identify risks and opportunities.
  • Drive continuous improvement projects aimed at reducing variability, improving reliability, and enhancing product and process capability.
  • Provide clear, concise reporting to Quality, Engineering and Operations leadership.

Skills and Experience:

Essential

  • Experience in a quality engineering or supplier quality engineering role within electronics, electro‑mechanical, or safety‑critical manufacturing.
  • Practical experience with supplier quality tools—auditing, inspection methodologies, PPAP‑style reviews, NCR management and supplier corrective actions.
  • Strong problem‑solving capability using recognised quality tools (8D, 5‑Why, PFMEA, SPC).
  • Ability to interpret engineering drawings, specifications, tolerances, and test documentation.
  • Knowledge of ISO 9001‑based quality management systems; awareness of ATEX / hazardous‑area products is beneficial.
  • Comfortable working in a hands‑on manufacturing environment and collaborating closely with production and engineering teams.

Desirable

  • Experience evaluating suppliers in low‑to‑medium volume, high‑reliability product manufacturing.
  • Familiarity with electro‑optical or fire‑detection products.
  • Exposure to Lean, Six Sigma or structured continuous‑improvement methodologies.

FFE Benefits include: 25 days Annual Leave, Company bonus Scheme, Halma Pension plan, BUPA health insurance, Simply Health cash plan, EAP.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Our Benefits

Joining FFE means more than just starting a new role, it’s becoming part of a workplace that’s designed to look after you. Our benefits help you stay well, feel secure, and keep growing, so you can focus on building a rewarding career and a fulfilling life.

Reward & Recognition

We believe great work should be celebrated. From a Free Shares Scheme and annual bonus opportunities to peer-nominated Spotlight Awards and milestone celebrations with extra leave and cash awards, we make sure your contributions are recognised.

Health & Wellbeing

Your wellbeing matters. With access to the YuLife app, you can earn rewards for healthy activities, while fresh fruit and juice in the workplace help keep you fuelled. Our confidential Employee Assistance Programme is also there to support your mental, emotional, and financial wellbeing whenever you need it. You'll also receive 25 days annual leave as standard, time to rest, recharge and look after what matters outside of work.

Family Support

We’re committed to supporting you through life’s important moments. That’s why we offer 14 weeks of fully paid maternity, paternity, or adoption leave, giving you the time and security to focus on what matters most.

Future Security

Planning ahead is easier with our pension scheme, where we contribute up to 10.5% to help you build for the future. You’ll also have the reassurance of Critical Illness Cover if you’re unable to work for more than 26 weeks.

Lifestyle & Everyday Savings

We know little things make a big difference. Our Benefits Hub offers discounts on everyday purchases, while tax-efficient schemes for cycling and electric vehicles help you save on commuting. We also celebrate team successes with lunch on us.

Growth & Long-Term Recognition

We’re committed to supporting your career as well as your wellbeing. You’ll have access to training and learning opportunities to help you grow and develop, alongside long-term recognition through extra annual leave and a £250 award at every five-year milestone — a simple way to thank you for continuing your journey with us

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